Returns & Exchanges

At Ally Fashion, we want you to love your purchase, which is why we offer a flexible 30-day return policy for most items. If you are not completely satisfied, you can easily return your products for a store credit or refund provided they are in original condition.

1

Check Eligibility

Ensure your items are unworn, unwashed, and have all original tags attached within 30 days of the delivery date.

2

Initiate Your Return

Log into our online returns portal using your order number and email address to select the items you wish to send back.

3

Pack and Label

Securely package your items and attach the prepaid shipping label provided by our portal or use your own preferred courier service.

4

Receive Your Refund

Once our warehouse receives and inspects your return, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing